Last Updated: May 29, 2015
Hello! Welcome to NutriGuide, Ltd. (“we” “us” “our” or “NutriGuide”).
COLLECTION AND USE OF YOUR INFORMATION
Activity and log data. We automatically store information related to your use of the Services, such as the pages you view on the Site, your browser type, IP address, requested URL, referring URL, and the date and time of your visit. We also log the products you scan, view, and other actions you perform while using the Services. We use this type of information to administer the Services and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Services.
Email. If you register to the Services or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you post messages or comments on the bulletin board, chat room, blog or forum of our Services, the information contained in your posting will be stored on our service provider’s servers.
Collection by Third Parties. If you post content (“Public Content”) for public view on the Services, we may distribute such Public Content to a wider audience by sharing it (or portions of it) with third parties so that they can publish it on their own websites and media platforms. We may ask them to credit you as the source of these contributions by including your account name and profile photo. We allow you to access third party services, such as Facebook and Twitter, to share your selected Public Content with those services. You can always opt out in your NutriGuide account settings.
Third party advertising. Third parties serve some of the ads across our Services. We do not send any individualized personal information to them, but they may have access to information that they obtain through cookies or that you share with them yourself. Note that we do not rent, share, sell or trade PII with third parties for their direct marketing purposes.
Pixel Tags. In our emails to you, we may use “pixel tags”, commonly referred to as web beacons to determine if your email software or service can display html-formatted email (this helps us optimize the size of our email messages and conserve bandwidth).
Feedback. You should feel free to give us feedback, register a complaint, or ask questions about the Services. We may store your communications, including any personal information you include in them, so that we can effectively respond to you.
Administration. We may use the information described above for routine administrative purposes, such as investigating abuses on the Site, responding to user inquiries and enforcing and applying our Terms of Service and Statement.
Aggregate Information (non-personally identifiable). We share aggregated demographic and usage information about users of the Services with our business partners, such as food manufacturers, and retail stores. This information does not identify individual users. We do not link aggregate user data with PII.
Legal Disclaimer. We reserve the right to disclose your PII as required by law and when we believe that disclosure is necessary to protect our rights (or those of our Services users) and/or to comply with a judicial proceeding, court order, or legal process served on our Services.
Marketing. We do not share your PII with third parties for promotional purposes.
Links To Other Websites. If you click on a link to a third party site, you will leave the Services and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your PII by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as NutriGuide. We encourage you to review the Privacy Policies of any other service provider from whom you request services.
Bulletin Boards/Chat Rooms/Blogs/Forums. If you use a bulletin board, chat room, blog or forum on the Services, you should be aware that any PII you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the PII you choose to submit in these forums.
COMMUNICATIONS FROM THE SITE
Service-related Announcements. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Customer Service. Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Updating Personally Identifiable Information. If your personally identifiable information changes, you may update it by making the changes in the NutriGuide Services Settings screen. If you wish to delete your account, please email us at support@NutriGuideApp.com. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@NutriGuideApp.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your PII is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is perfectly secure, however. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.